SHIPPING & DELIVERY POLICY

Last updated June 03, 2024



This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://app.termly.io/policy-viewer/policy.html?policyUUID=736f97e7-067d-4f80-897d-3c63a7294519.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

Free Shipping

We offer free Standard shipping for customers in the Continental United States.

Shipping Fees

We also offer shipping at the following rates:

Shipping Method

Shipping Fee


__________

__________

UPS- Hawaii & Alaska

$10.00-$20.00

If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

All orders are shipped insured and will require a signature. Complimentary Standard shipping for all orders in the contiguous United States, excluding the 28”x28” and 36”x24” Emulsions. These extra large emulsions will require a $25 shipping surcharge. For US locations outside the contiguous states, a quote will be provided to the customer for approval and will be charged prior to shipping. At this time, international shipments are not available due to ever changing rules and tariffs. Please contact us with any special requests and we will investigate the possibilities, information@jamiebuzil.com Shipment origin is Winnetka, Illinois, 60093. Depending on your location, shipment days will vary and can not be guaranteed. For in stock items, shipment will be within 3-5 days. Made to order prints will ship in 4-8 weeks. If these shipment times change for any reason, you will be contacted with specifics. All items, except the 20” Giclèe prints are shipped flat. Art is packed with protective paper, corrugated backing and packed in durable corrugated mailers. 20” Giclèe prints are shipped rolled in a tube with protective papers. Once your order is packaged and ready to ship you will receive a tracking number.

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Shipments must be signed for upon delivery by an adult 18+ years of age.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If your delivery is delayed, you will be contacted with a new delivery date. With hand crafted art, there are many variables, such as extreme heat or cold, or high humidity, that can change production time. Our goal is to provide you with the highest quality product that is ready to be framed and hung on your wall upon arrival.

WHAT HAPPENS IF MY ORDER ARRIVES DAMANGED?

If your order arrives damaged, please save all packaging and send us a picture of the packaging, artwork, and shipping label within 10 days of delivery. All works are shipped with insurance, and we require photo proof to file a claim. We will not begin a replacement until we receive this proof.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://app.termly.io/policy-viewer/policy.html?policyUUID=9fcd6c66-bfe2-481d-9824-5482f47545f8.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
  • Email: information@jamiebuzil.com
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