Shipping Policy
Complimentary Standard shipping for all orders in the contiguous United States. For US locations outside the contiguous states, a quote will be provided to the customer for approval and will be charged prior to shipping approximately $10-20. At this time, international shipments are not available due to ever changing rules and tariffs. Please contact us with any special requests and we will investigate the possibilities, information@jamiebuzil.com Shipment origin is Winnetka, Illinois, 60093. Depending on your location, shipment days will vary and can not be guaranteed. Once your order is packaged and ready to ship you will receive a tracking number. All orders are shipped insured and will require a signature.
For in stock items, shipment will be within 3-5 days. Made to order prints will ship in 4-8 weeks. If these shipment times change for any reason, you will be contacted with specifics.
All items, except the 20” Giclèe prints are shipped flat, packed with protective paper, corrugated backing and packed in durable corrugated mailers. 20” Giclèe prints are shipped rolled in a tube with protective papers.
Once your order is packaged and ready to ship you will receive a tracking number. All orders are shipped insured and will require a signature.
Return & Cancellation Policy
All sales are final and returns will not be accepted.
Orders that have not shipped can be cancelled for any reason within 24 hours of placing the order, except for made-to-order items. If work has begun on your order, a cancellation fee for supplies and labor will apply. This fee varies based on the production stage and is at the discretion of Jamie Buzil Photography but will not exceed 20% of your original order amount. No cancellations are accepted after 24 hours.
What if my order arrives damaged?
If your order arrives damaged, please save all packaging and send us pictures of the packaging, artwork and shipping label within 10 days of delivery. All works are shipped with insurance and we require photo proof to file a claim. We will not begin replacement until we receive this proof. We will make every effort to send you a replacement as quickly as possible.